• Create a nurturing environment enabling individual and organizational growth
• Maintain a work culture that is fair, transparent, open, and ethical
• Provide clients and partners with excellent quality services, cost effectively
• Create value and wealth for all our stakeholders

The DIMENSION INDIA Advantage How Our Clients Benefit
Unique ability to provide complete data, engineering, and software solutions under one roof One stop shop solution provider to manage client business efficiently

Innovative automated processes Cost optimization and efficiency gains resulting from extensive process automation

Deep domain expertise in a variety of vertical markets Quick execution and rapid project delivery thanks to our large human resource base and automated workflow systems

Unmatched geo-processing capacities

40,000 person-hours/month for database update, image processing Over 100 satellite images classified and processed/month 1 million addresses geo-coded/month 10,000 hours of software programming/month Higher quality solutions due to superior domain understanding Over 75% repeat business from a sophisticated, prestigious, and global client base DIMENSION INDIA's varied experience and successful project delivery enables our clients to concentrate on their core business activities, leaving their GIS needs to DIMENSION INDIA

Financially strong business and part of a leading international listed group Assured business continuity and long-term partnership

Quality
DIMENSION INDIA views quality as an integral part of its day-to-day operations and achieves quality by preventing errors occurring at any stage in the project lifecycle. Specifically, DIMENSION INDIA has built an effective Quality Management System (QMS) that can generate quality outputs. DIMENSION INDIA also takes into account specific quality control stages after completion of a set of logical processes. DIMENSION INDIA ensures that an independent Quality Assurance (QA) division certifies all data and products shipped to the client as final deliverables.

The QA division is responsible for:

• Ensuring its involvement at initial stages of the project
• Process workflow, Quality Control (QC) steps in production process, assurance, and certification of all deliverables
• Acting as the sole shipping point for all products

Quality Policy
DIMENSION INDIA's quality policy enhances the value created for all stakeholders: clients, partners, shareholders, employees, and vendors, through continuous improvements delivering demonstrable benefits in DIMENSION INDIA's services, products, and business practices. DIMENSION INDIA is committed to creating and maintaining this quality culture throughout the entire organization.

The guiding principles of the quality policy are:

• People
• Processes
• Values
• Knowledge management

DIMENSION INDIA is committed to the development of its people. DIMENSION INDIA empowers its employees to own and deliver ongoing and continuous improvements in the quality of services, products, and business practices.

DIMENSION INDIA's processes comply with internationally recognized quality standards and are also flexible in meeting the varying and changing demands of its stakeholders.

DIMENSION INDIA's business philosophy and values are to build, maintain, and institutionalize a culture of fairness, transparency, trust, and ethical behavior. By following these policies, DIMENSION INDIA seeks to make quality a way of life and always meet or exceed client expectations.

Quality Management System
DIMENSION INDIA employs a strong quality management system across the organization.

Some major highlights of this system are:

• Clear production process definition
• Detailed documentation including project specifications, training manuals, work logs
• Controlled change implementation
• Configuration management
• Small QC loops to trap errors in the production process
• Training and retraining of staff on the project and the process
• An open, quality oriented feedback system, similar to quality circles
• An independent quality assurance and certification group following clearly defined QA test plans and strategies
• Use of automation in the production process and for QA/QC to minimize human errors, increase efficiency, and standardize processes
• Statistical measurement of quality parameters and acceptance criteria
• Technical support interface to ensure client satisfaction
• Process replication